🤖 AI Customer Care Bot

1 Connect the webhook in Meta

In your Meta app → WhatsApp → Configuration → Webhook, click Edit and paste these two values, then subscribe to the messages field.

1. Paste the Callback URL and Verify token, click Verify and save.
2. Under Webhook fields, subscribe to messages.

2 WhatsApp Business credentials

From WhatsApp → API Setup in your Meta app. Use a permanent System User access token for production.

3 AI brain (Claude)

The Anthropic API key powers the replies. Get one at console.anthropic.com.

4 Send a test message

Enter a WhatsApp number (with country code, no +). During development the number must be added as a recipient in the Meta API Setup page.